Our Fresh Flower Guarantee

Please Read Carefully:

It is very important that you notify the recipient that you are sending them a very special gift that must be opened the day of it's scheduled delivery. For ease of delivery, it's best not to request your package be signed for at the time of delivery. Here's why. In order to acquire the signature, your recipient must be home. If your recipient has gone out for a quick errand, etc., FedEx will have to make a second delivery attempt. At the very earliest this will be the following (business) day. In this instance, we cannot guarantee the flowers will be fresh. (Please note: FedEx charges $2.75 for each signature attempt. See explanation of Extra Fees above.)

Please feel confident knowing we use only the highest quality flowers and guarantee their freshness as long as someone is there to receive and open the package on its scheduled day of delivery. By in large, our packages are being delivered to residential neighborhoods and/or businesses, where it is safe to leave a package. However, it is still your responsibility to notify your recipient that their gift must be opened the day of its scheduled delivery. If you are unsure whether your recipient will be able to open your package the same day as it's delivered, please check the "silk flowers" box. A package containing silk flowers is still considered fragile, so overnight-shipping charges will apply. Our silk flower arrangements are equally beautiful! Plus they last for forever!